Section 1 — Overview These Terms of Service ("Terms") constitute a legally binding agreement between you ("the customer") and CycleCare ("we," "us," or "our") governing your access to and use of our website and the purchase of products offered through our store. By visiting our website, browsing our content, or completing a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree to these Terms, please do not use our website or place an order.
Section 2 — Eligibility By accessing or using our website, you represent and warrant that you are at least 18 years of age, or that you are accessing the site with the knowledge and consent of a parent or legal guardian. You also confirm that you are not prohibited from receiving products or services under applicable law. CycleCare reserves the right to refuse service, terminate accounts, or cancel orders at our sole discretion, at any time and for any reason.
Section 3 — Products CycleCare makes every reasonable effort to ensure that product descriptions, images, and specifications are accurate and up to date. However, we do not warrant that product descriptions or other content on this site are completely error-free. We reserve the right to modify, discontinue, or limit the availability of any product at any time without prior notice. Colors displayed on your screen may vary slightly from the actual product due to differences in monitor settings and display technology.
Section 4 — Pricing & Payment All prices displayed on our website are listed in US Dollars (USD) and are subject to change without notice. CycleCare accepts all major credit cards and any additional payment methods made available at checkout. Full payment is required before an order is processed, fulfilled, or shipped. In the event of a pricing error, we reserve the right to cancel the affected order and issue a full refund. We are not responsible for any additional charges imposed by your bank or payment provider.
Section 5 — Orders By submitting an order through our website, you are making a binding offer to purchase the selected products at the stated price. CycleCare reserves the right to refuse, limit, or cancel any order at our discretion, including but not limited to orders that appear to involve bulk purchasing for resale, suspected fraudulent activity, or errors in product or pricing information. If your order is cancelled, you will be notified promptly and any payment collected will be fully refunded to your original payment method.
Section 6 — Shipping All orders are processed within 2–4 business days of purchase. Estimated delivery timeframes vary depending on your location and are outlined in our Shipping Policy, which is incorporated into these Terms by reference. While we strive to meet all estimated delivery windows, CycleCare is not responsible for delays caused by customs clearance, carrier disruptions, weather conditions, or any other circumstances beyond our reasonable control. Risk of loss and title for products pass to you upon delivery to the carrier.
Section 7 — Returns & Refunds We are committed to your satisfaction. If you are not completely happy with your purchase, our Return & Refund Policy outlines the full process for initiating a return, eligibility requirements, refund timelines, and any applicable exceptions. Our Return & Refund Policy is incorporated into these Terms by reference and forms part of this agreement. By placing an order, you agree to the terms of that policy.
Section 8 — Intellectual Property All content published on the CycleCare website — including but not limited to text, product descriptions, photographs, graphics, logos, icons, and branding — is the exclusive intellectual property of CycleCare and is protected by applicable copyright, trademark, and intellectual property laws. You may not reproduce, distribute, modify, display, or use any of our content for commercial or public purposes without obtaining express written permission from CycleCare in advance.
Section 9 — Limitation of Liability To the fullest extent permitted by applicable law, CycleCare, its directors, employees, partners, and suppliers shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising out of or in connection with your use of our website, products, or services — including but not limited to loss of data, loss of revenue, or personal injury. In all cases, our total cumulative liability to you shall not exceed the total amount you paid for the specific product or order giving rise to the claim.
Section 10 — Disclaimer CycleCare products are designed for comfort and wellness purposes only. They are not intended to diagnose, treat, cure, or prevent any medical condition or disease. The information provided on our website is for general informational purposes only and does not constitute medical advice. If you have an existing health condition, are pregnant, or have any concerns about using our products, we strongly encourage you to consult a qualified healthcare professional before use.
Section 11 — Privacy Your privacy is important to us. The collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our website, you consent to the practices described in our Privacy Policy. We encourage you to review it regularly to stay informed about how we handle your data.
Section 12 — Governing Law These Terms of Service shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law principles. Any disputes, claims, or controversies arising out of or relating to these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts located in the United States. You agree to submit to the personal jurisdiction of such courts for the purpose of resolving any such dispute.
Section 13 — Changes to Terms CycleCare reserves the right to review, update, or modify these Terms of Service at any time at our sole discretion. Any changes will be reflected on this page with a revised "Last Updated" date. We encourage you to review these Terms periodically to stay informed of any updates. Your continued use of our website or placement of an order following any changes constitutes your acceptance of the revised Terms.
Section 14 — Contact If you have any questions, concerns, or feedback regarding these Terms of Service or any aspect of your experience with CycleCare, please don't hesitate to get in touch. You can reach our support team at hellocyclecare@gmail.com. We are committed to responding to all inquiries within 24 hours .
